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smileee posted a topic in Customizations / ModificationsHi everyone, After I had click to tab Service Desk -> File -> New Incident/Request, the popup frame appeared but this popup was not full size on screen. I want this popup is full on the screen, then I figured out the popup.js, popup_frames.html, editor_popup.js in WSP but I still get nothing. Can anyone help me to figure out this customization? Thanks and Regards, TuD