Jump to content

Search the Community

Showing results for tags 'service desk'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • CA Service Desk Manager
    • General Discussions
    • Customizations / Modifications
    • Bugs / Errors / Patches
    • Knowledge Tools / Keyword Search
    • Support Automation
    • CMDB
    • Install / Migrate / Configure
    • Product Integration
    • Reporting
    • Workflow
  • Nimsoft Service Desk
    • General
  • General
    • Wiki Article Discussions
    • ITIL & Best Practices
    • Speak Out
    • Employment Opportunities


  • Getting Started
  • Installation
  • Configuration
  • Customization
  • Integration
    • CA Applications
    • Non-CA Applications
    • Custom Integrations
  • Reporting
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL







Found 4 results

  1. I am trying to create incident ticket using web service. here is my code: string[] attrVal = { "category", categoryHandle, "customer", customerHandle, "group", groupHandle, "description", description, "summary", summary, "type", "I", "impact", "0", }; var op = ws.createRequest(sid: sid, creatorHandle: userHandle, attrVals: attrVal, propertyValues: prop, template:"",attributes: attributes, newRequestHandle: ref requestHandle, newRequestNumber: ref requestNumber); I'm getting error "INVALID AHD03123:Required attribute Production Affecting Answer is missing" i tried some key value pair in attrVal but am not able to get a response and create an incident. My answer for production affecting is no. Thank you!
  2. Hi all, I need to know how to add a contact list in a configuration item. I found only how to insert a primary contact. Can sombody help me? Thanks in advice.
  3. Hi all, I'm trying to login to web screen painter but its keep giving me below error 'Login in invalid, please try again'. I can confirm that my login and password is correct. Any help would be much appreciated.
  4. Hi, I am using SDM r14.1. We have a requirement to put a button on request/incident page, by clicking on the button will assign the current user to assignee field. Regards, Vikash
  • Create New...