Jump to content

Search the Community

Showing results for tags 'attachment required'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • CA Service Desk Manager
    • General Discussions
    • Customizations / Modifications
    • Bugs / Errors / Patches
    • Knowledge Tools / Keyword Search
    • Support Automation
    • CMDB
    • Install / Migrate / Configure
    • Product Integration
    • Reporting
    • Workflow
  • Nimsoft Service Desk
    • General
  • General
    • Wiki Article Discussions
    • ITIL & Best Practices
    • Speak Out
    • Employment Opportunities

Categories

  • Getting Started
  • Installation
  • Configuration
  • Customization
  • Integration
    • CA Applications
    • Non-CA Applications
    • Custom Integrations
  • Reporting
  • Miscellaneous

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests

Found 2 results

  1. Hellowe have classic workflow implemented in Request Management in servicedesk 17.1 having 16 workflow tasks in each categoryTask 1--> Manager (Approved or Reject)Task 2--> HRO (Approved or Reject)Task 3--> Finance (Complete or Hold)and so on...On task 2 approval, HRO team should attach a required document and then approve the task other wise not. If any of the HRO team member approves the task without attaching the document it should not approve and display a popup message or any written msg "Please attach a document then Approve"Please how can i achieve that?what condition should be in there in below pdm_if for HRO task.? Please help<PDM_IF "$args.task.sym" == 'HRO'></PDM_IF>
  2. Hi, I am looking for option to achieve the below task. Please suggest "how to achieve this". I need the ability in service desk for an attachment to a change template to be carried over to a new change when someone uses the template. Thanks, Amala
×
×
  • Create New...