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jeradbrown

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About jeradbrown

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  1. Due to the complexity of our organization, we have two service desks. As such the CA Service Desk Manager gets neglected. So I'm creating a dashboard in other service desk which can essentially import a webpage into a widget. We use Single Sign On with CA SDM, so I don't have to worry about logins. But using the link http://<server>/CAisd/pdmweb.exe is kind of clunky with the scoreboard and needing to click through to see their queue. I just want the team to be able to see their assigned tickets. I figured out how to link to my specific assigned tickets using: http://<server>/
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