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  1. I am trying to create incident ticket using web service. here is my code: string[] attrVal = { "category", categoryHandle, "customer", customerHandle, "group", groupHandle, "description", description, "summary", summary, "type", "I", "impact", "0", }; var op = ws.createRequest(sid: sid, creatorHandle: userHandle, attrVals: attrVal, propertyValues: prop, template:"",attributes: attributes, newRequestHandle: ref requestHandle, newRequestNumber: ref requestNumber); I'm getting error "INVALID AHD03123:Required attribute Production Affecting Answer is missing" i tried some key value pair in attrVal but am not able to get a response and create an incident. My answer for production affecting is no. Thank you!
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