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Trevor

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About Trevor

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  1. Hi all, When running a query in Boxi, I am getting the attached error. This is only happening when trying to use one particular field; all other fields seem to be okay. Any help with be very much appreciated. Many thanks
  2. Good morning good people of Service Desk Manager, When attempting a pdm_publish, I am encountering the following error: Pdm_publish - Implement DBMS schema changes from Web Screen Painter Verifying files output from Web Screen Painter... AHD04763:Required file wsp.altertbl is not in E:\PROGRA~1\CA\SERVIC~1/site/mods This probably means that you did not publish the schema with Web Screen Painter before running pdm_publish From looking at previous posts regarding this topic, and from the error, it is suggested that we are not saving and then publishing. I can assure that we are both saving and then publishing. Any idea why the wsp.altertbl is not being created in the directory for me to complete a PDM publish? Many thanks
  3. Web Screen Painter login failed

    Thank you for your reply estli01 Unfortunately, using another browser is not an option on this DEV server. It works fine in our UAT and PROD environments. Is there any config file that could be causing this issue? Is a different browser thought to be a fix for this known issue? Many thanks
  4. Hi all, Hope all is well today. Is there a way of locking down all tickets assigned to "Group A", so members of any other group are not able to view them? I have tried searching the forum, but couldn't find the answer, so apologies if this has already been covered elsewhere. We are on version r12.7. Many thanks
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