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Wiki: Service Desk ERD (Entity Relationship Diagram)

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Hello Team,

Is there any explination for the ER diagram for SD+ or it is self-explinatory.

it would be great if any one put some info on that.

Regards,

Anusha.

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Anusha,

In general terms an Entity Relationship Diagram (ERD) is nothing else, but a diagram of database tables and how these tables are connected (relationships).

To better understand how (SREL, BREL, QREL) and by which field a table is connected on USD, refer to Appendix A, B and C of the Modification Guide. Otherwise use the bop_sinfo command.

We also have a Table Reference wiki that you can look at on this site.

Edited by N@irB

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Hello Nair,

Thanks for the update. Definitely i will go through the modification guide and table reference as you mentioned.

Regards,

Anusha.

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