Jump to content

All Activity

This stream auto-updates     

  1. Past hour
  2. Moncler Dame Jakke with all of "Mr. Chou, you should be not silly inside doudoune moncler en solde the unsophisticated fall in love with me"The chrysanthemum infatuates with, doudoune moncler johafur the world is doudoune moncler entretien rare. The normal person is impossibly automatic the person is to the number the ground admit he doudoune moncler femme longue or doudoune moncler certilogo she is sil. Moncler jakke Udsalg ly inside unsophisticated, who fall in love with all of unfathomable demon females are a kind doudoune moncler noir homme of misery. "Do doudoune moncler grenoble you sayInebriate."He true doudoune moncler johanna leave the ground doudoune genre moncler once jumped a corpse to pull her to go into a bosom,. Moncler Dunjakke Udsalg the corner of mouth Qin wore damned sneer. "I " she is just wanting to 42 to stir 1000 catties to elaborate him, a burst of the call that doesn't know the stomach of shame suddenly rings out. "Are you getting more hungry"Her doudoune moncler delacroix facial expression makes people laugh. Could you r. Moncler Vinterjakker ecognizeThe evidence is definite."I am to be getting more hungry, Shao big public prosecutor 80% dies on the road." "You mean the food dropping that quick Sou"She is calm to doudoune doudoune moncler kaaris moncler impermeable like amiability, make people want to kiss her. "Food!"The speech inebriates big Z.monclerzonghezC3171023 heng of eyes of one lo, there is indeed as expected the paper box to print a soandso restaurant by the side of the computer."Too like, he still knows to feed on a little animal, in case die in a hunger." Two words don't say that she took off gloves to put on a soap clean hand and left work in regardless of ground of uncover a meal of box, start to carry a piece of Biao fish desire to go toward to fill in mouth. She is to don't love to eat fish, but suspicion stings are much lazy Ti, the Yong of Shao understands her strange Pi disease and repeatedly shouts not to eat a being of Moncler Vinterjakke Herre Moncler Kid
  3. Last week
  4. Hi everyone, i have requirement to highlight all the new activity logs on the logs tab in detail_cr/detail_in. the scenario is like this: New logs considered to be all logs that the analyst ( or any other analyst in his group) haven't read (opened) yet. once an analyst open the ticket , he should see the newly logs highlighted , once he review the logs they should be unhighlighted. i think the way to do this involves using lsWrite and some manipulation on the db (or maybe session ) to store the last log's id for the group. can you give me some guidelines/examples on how to go about this. thank you
  5. Hi everyone, i have requirement to highlight all the new activity logs on the logs tab in detail_cr/detail_in. the scenario is like this: New logs considered to be all logs that the analyst ( or any other analyst in his group) haven't read yet. once an analyst open the ticket , he should see the newly logs highlighted , once he review the logs they should be unhighlighted. i think the way to do this involves using lsWrite can you give me some guidelines on how to go about this. thank you
  6. Earlier
  7. Using jquery to hide row in table

    Works like a charm. Thanks a lot cdtj.
  8. Hi Team In which table CA EEM entry reside in mdb? Please guide Thanks
  9. Hi all, When running a query in Boxi, I am getting the attached error. This is only happening when trying to use one particular field; all other fields seem to be okay. Any help with be very much appreciated. Many thanks
  10. Filter Symptom Code List by Category

    Hi Black, thanks for responding. I move the code to detail_alg.htmpl, so the validation can be done on the resolution moment. Thanks again. Hugs.
  11. Filter Symptom Code List by Category

    Hi Isaque, You need some coding at client side to update the combo options, based on category changing events. The code you developed will work only for saved tickets where current category is hardware.celular. Regards, Eduardo
  12. Hi experts, I have the list of symptom codes on my usp_symptom_code table as follows: id del sym 900 0 Application Not Responding 901 0 Error Message 902 0 High CPU Usage 903 0 Slow Response 904 0 System Making Noise 905 0 Unable to Connect 906 0 Unable to Log in 907 0 Unexpected Results 908 0 Unable to Boot 400001 0 Phone Not Responding 400002 0 Phone Error Message 400003 0 Phone Password Forgotten 400004 0 Phone Slow Response 400005 0 Phone Unexpected Results 400006 0 Phone Unable to Start What I want to dos is: When I open a new incident, if choose some category like 'HARDWARE.CELULAR%' just symptom codes related to it appears. This is my code on "detail_in.htmpl": var catCelular = 0; <PDM_LIST PREFIX=celularList WHERE="ref_num = '$args.ref_num' AND category.sym LIKE 'HARDWARE.CELULAR.%'" FACTORY=cr> // $celularList.id catCelular = 1; </PDM_LIST> if(catCelular == 1) { <PDM_MACRO name=dtlDropdown hdr="Symptom" attr=symptom_code lookup=no whereclause="id IN (400001, 400002, 400003, 400004, 400005, 400006)"> }else{ <PDM_MACRO name=dtlDropdown hdr="Symptom" attr=symptom_code lookup=no whereclause="id IN (900, 901, 902, 903, 904, 905, 906, 907, 908)"> }; When I create a new incident, before I choose some category it is ok, it is showing only symptom codes not related to category 'HARDWARE.CELULAR%' but when I choose one of these categories the options are not filtered. I hope I was able to be clear, I will be thankful if someone could help me on this. Thanks in advance. Bye.
  13. Create local user

    Hi, go to Admin tab > Roles > Access type, then create your own (or copy existing). On a first tab of access type form will be configuration for external authentication, you need to set PIN-Use validation type and specify attribute (on cnt factory) which will store contact's password. Regards, cdtj
  14. Create local user

    How to create a local user in ca servicedesk 12.7 the requirement is, even if we disable the authentication they should be able to login to CA
  15. HI, we are using CA servcedesk manager 12.7. we need to disable lotus notes authentication.we are not sure how its configured. PLease suggest if anyone have any idea.
  16. I have added four fields to the schema z_assignee2, z_assignee3, z_group2 and z_group3. After populating the ootb group field I am only allowed to select analysts in that group for z_assignee2 and z_assignee3 even though the groups in z_group2 and z_group3 are different than the ootb group field, How do I get these fields to work the way assignee and group work?
  17. Clear property fields when copying a CR

    That works fine: function zClearProp() { if (location.href.indexOf('METHOD=copy_cr') > 0) { var i; //Maximum porperties for (i=0; i<=22; i++) { document.main_form.elements["SET.prop"+ i +".value"].value = ""; } } } ........ body class="detailro" onload="loadActions();zClearProp();" onunload="unloadActions()">
  18. Hello, when i copy a cr with filled property values, the fields will also filled in the new cr. How can i prevent this? tmplcopy_site.spl? But i don´t now the right syntax. Thanks.
  19. pdm_load, pdm_extract functionality

    Those commands work at the logical database layer (between the object layer and the physical database layer). The pdm_extract enables you to get a text copy of a table or a subset (using SELECT) of a table (specific columns and/or rows). The pdm_userload (change or remove rows) and the pdm_load (insert, change or remove rows) enable you to update a table from a properly formatted (pdm_extract) text file. Note that since the pdm_userload and pdm_load operate below the object layer they are not restricted by any object layer rules. This makes them dangerous in the wrong hands.
  20. Could anyone please suggest on how to resize the attachments list pop up form from a custom button?
  21. Thanks cdtj. I will give this a try to see how it goes.
  22. How do commands pdm_load, pdm_userload and pdm_extract work exactly? What happens in the back end when the commands run?
  23. Where can I get some additional information on different CA SDM processes. I could find a basic one line description in the admin document but would like to know some more details regarding processes like domsrvr.
  24. Using jquery to hide row in table

    Thanks that works
  25. hi, i havent jq experience but I tried this one and row were deleted. jq("#cmdbVersionDetails tr:contains(\"Last changed by\")").remove(); regards, cdtj
  26. Hi, i have a problem to hide rows in a table with jquery. The rows have only a text value. It works perfect with columns. Codesample of table in cmdb_versioning_tab.htmpl: <table width="100%" height="100%" id="cmdbVersionDetails"> ..... <tbody><tr><td class="data" valign="top"><b>123456<b></b></b></td></tr><tr class="table_banded_row"><td class="data" valign="top">Contacts</td><td class="data" valign="top">Last change by</td><td class="data" valign="top">Doe, John</td></tr><tr class="table_row"><td class="data" valign="top">Location</td></tr> .......... </tbody></table> Hide columns: function hideColumns() { var ownerIndex = jq('th:contains("Changed by")').index(); if(ownerIndex != -1) { jq("#cmdbVersionDetails tbody tr").each(function() { jq(this).find("td:eq(" + ownerIndex + ")").remove(); jq(this).find("th:eq(" + ownerIndex + ")").remove(); }); Hide rows: function hideRows() { var ownerIndex = jq('tr:contains("Last changed by")').index(); if(ownerIndex != -1) { jq("#cmdbVersionDetails tbody tr").each(function() { jq(this).find("tr:eq(" + ownerIndex + ")").remove(); }); I've tried many many combinations..........
  27. Hi cdtj, thank you, we will try. Безусловно используется, но всё меньше (((
  28. Hi, you can use detailRowHdr("header text") and detailSetRowdata("text <b>html tags works here<b>") to insert custom HTML code, but I think this will look ugly Regards, cdtj
  1. Load more activity
×