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Root Cause/Sub Root Cause Dependant Dropdown


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HI

i do the customization as create the custom table for subroot cause and create the Srel attribute in Detail_in.htmpl.

now the root cause and sub root cause is mapped but i need to do two steps

1- select the root cause first and then save the ticket

2- edit the ticket again and then again select the subroot.

 

there is any way that i will select the both in edit mode

regards

arif 

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