Jump to content
isaque.almeida

Prevent set status Resolved if task is Pending

Recommended Posts

Hey everyone,

I need to certificate that a specific internal document is updated depending on the demand. So I created a request worflow task "Update Document" and set to the category.

Now, I want to prevent that analysts set the ticket status as Resolved if that task is 'Pending'.

I appreciate if someone could help me to achieve that.

Thanks in advance.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...