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vonmcm

WF Task to Check for SOLUTION before moving to next task

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I'm trying to add a Solution checker in my workflow task transition so the users won't be able to move to the next task if they haven't logged a solution in the request ticket yet.

I initially thought that adding a site-defined condition cr.solution is no Empty\NULL will do the trick but it seems that cr.solution field is not getting populated even if a solution is created in the ticket.

Would there be a way to achieve this without using SPEL code as I'm trying to make this modification without any SDM restart.

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