Jump to content
sdemirayak

multiple attachment

Recommended Posts

Hi all,

Is it possible to add multiple documents as attachment to a ticket?

I use 14,1 and it crashes when I try to upload more than one file.

 

thanks in advance

Share this post


Link to post
Share on other sites
29 minutes ago, sdemirayak said:

Hi henning,

I am afraid I did not understand. what log do you talk about? I just need add more than one attachment file to a ticket same time.

You said that the upload crashed when you try to upload more than one attachment. By default you can upload 10 files simultaneously.

And now we don´t know the reason why.

Navigate to the SDM install folder --> SDM --> Log -->  open stdlog.0....9 with an editor and look at the timestamp when you tried it. It can also be the log-file jsrvr.log

Edited by henning1518

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...