Jump to content

Error Message in CCA when execute a Job in the SDM Integration

Recommended Posts

Hello Collaborators,

I am trying to configure the integration between CCA 12.8.3 and CA Service Desk 12.7 using SDM Integration tab in CCA. At the moment to execute a job which one only recover information about Server and NIC Details, this error message shows up in the logs: CCA-SDM-1002: SDM Mapping files are not valid or not available. I researched this message but nothing about that.

Someone knows this error message and why this is happening?



Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Announcements

    • Gregg

      Looking for the wiki content?


      Until I can transfer the wiki content over to the new Articles, you can find the old content here: http://www.greggsmith.net/wiki.
    • Gregg

      New site logo


      A special thanks to brianshs for creating a new site logo!