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Error Message in CCA when execute a Job in the SDM Integration

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Hello Collaborators,

I am trying to configure the integration between CCA 12.8.3 and CA Service Desk 12.7 using SDM Integration tab in CCA. At the moment to execute a job which one only recover information about Server and NIC Details, this error message shows up in the logs: CCA-SDM-1002: SDM Mapping files are not valid or not available. I researched this message but nothing about that.

Someone knows this error message and why this is happening?

Thanks!

PMX

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