Jump to content

Error Message in CCA when execute a Job in the SDM Integration

Recommended Posts

Hello Collaborators,

I am trying to configure the integration between CCA 12.8.3 and CA Service Desk 12.7 using SDM Integration tab in CCA. At the moment to execute a job which one only recover information about Server and NIC Details, this error message shows up in the logs: CCA-SDM-1002: SDM Mapping files are not valid or not available. I researched this message but nothing about that.

Someone knows this error message and why this is happening?



Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...