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sujin_c

Error when opening CO in dashboard

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Hi,

We are using BOXI 3.3 and we have started using the built-in Corporate dashboard, Service Desk Manager Daily Operations. We are able to generate data for all the tickets except the Change Order part. We are getting the below mentioned error when clicking on Change Order category.

ERROR: A DATABASE ERROR OCCURRED. THE DATABASE ERROR TEXT IS: [DATADIRECT][ODBC OPENACCESS SDK DRIVER][OPENACCESS SDK SQL ENGINE]SYNTAX ERROR, UNEXPECTED NAME, EXPECTING OWNER_NAME_TOKEN AT CHG. (WIS 10901)(ERROR: INF)

Any help as to what could be wrong :(

Thanks..

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