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Passing Variables from Change Order to CI

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Hello Everybody,

I have this requirement to develop. From Configuration Item tab in a Change Order when I press on Update CI I have the Search Configuration Item page where we have the New Create option. I need to pass to that option (New Create) a value which will be loaded in the field DNS Name when CI is created.

The main idea of the development is fill the DNS Name field with a constant value when a CI is created from a Change Order in the Configuration Item tab and a normal functionality when a CI is created from CMDB.

Can someone help me on this?

Thanks!

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In order to pre-seed a value, use one of the supported syntaxes - search the Implementation Guide for 'Syntax of PRESET' and see how you can pre-set some of the attributes when creating a new CI.

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