Customizations / Modifications

4,861 topics in this forum

1. Show Child Incidents in Related Incidents list on problem

   By isaque.almeida, April 4
   • 1 reply
   • 25 views
   • 
   • isaque.almeida
   • Yesterday at 12:09 AM

2. Attachment for custom object

   By utkua, December 4, 2019
   • 3 replies
   • 58 views
   • 
   • cdtj
   • Tuesday at 01:18 PM

3. Bulk delete of records

   By Yogesh.Rajguru24, March 1, 2019
   • 2 replies
   • 158 views
   • 
   • alfred_873
   • Sunday at 12:00 PM

4. Attachment for custom object

   By VladimirM, March 17
   • 0 replies
   • 29 views
   • 
   • VladimirM
   • March 17

5. Problem with webservice authentication.

   By brunoferreira, January 9
   • 1 reply
   • 51 views
   • 
   • henning1518
   • March 2

6. Update customer phone number from detail_cr employee form

   By diegolimahif, February 27   

   • ca service desk
   • spel
   • 0 replies
   • 46 views
   • 
   • diegolimahif
   • February 27

7. place the value of a z capo to the goup_id field

   By Anabel, February 12   

   • servicedesk
   • spel
   • 1 reply
   • 81 views
   • 
   • cdtj
   • February 14

8. change "Read Only" field with Spell Code

   By VladimirM, February 9
   • 1 reply
   • 60 views
   • 
   • Anabel
   • February 13

9. SPELL CODE pass array to other function

   By VladimirM, December 19, 2019
   • 2 replies
   • 68 views
   • 
   • VladimirM
   • February 13

10. How to make a field as required for a task in a specific category

    By Linkurt, January 22   

    • fieldasrequired
    • caservicedesk
    • (and 1 more)

      Tagged with:

      • fieldasrequired
      • caservicedesk
      • category
    • 0 replies
    • 66 views
    • 
    • Linkurt
    • January 22

11. Parent Organization used for Data Partition

    By PMXSD, January 16   

    • organization
    • parent organization
    • (and 1 more)

      Tagged with:

      • organization
      • parent organization
      • data partition
    • 0 replies
    • 43 views
    • 
    • PMXSD
    • January 16

12. . How to get the customer "contact_uuid" from detail_cr.hmtpl - Creating a new request

    By ana, December 17, 2019
    • 4 replies
    • 54 views
    • 
    • ana
    • December 19, 2019

13. crete CI - detail_asset.htmpl

    By utkua, July 1, 2014
    • 2 replies
    • 351 views
    • 
    • utkua
    • December 17, 2019

14. Scoreboard based on contact last login time?

    By Dmoge, December 11, 2019
    • 0 replies
    • 26 views
    • 
    • Dmoge
    • December 11, 2019

15. SLA configuration based on business days instead of time

    By Balasubramanin, December 10, 2019   

    • ca service desk
    • ca service management
    • (and 2 more)

      Tagged with:

      • ca service desk
      • ca service management
      • sla
      • servicedesk
    • 1 reply
    • 23 views
    • 
    • utkua
    • December 10, 2019

16. CI Status Transition

    By thiago23oliveira, December 6, 2019   

    • ca service desk management 14.1
    • 0 replies
    • 54 views
    • 
    • thiago23oliveira
    • December 6, 2019

17. Refresh problem after creating ticket.

    By utkua, December 3, 2019
    • 2 replies
    • 28 views
    • 
    • utkua
    • December 4, 2019

18. How to write "Connected user" in spell function

    By ana, November 12, 2019   

    • spell
    • 2 replies
    • 59 views
    • 
    • ana
    • November 13, 2019

19. SPEL - Get the latest approved wf task

    By Karen Silveira, November 11, 2019
    • 1 reply
    • 59 views
    • 
    • cdtj
    • November 12, 2019

20. Expiration date to answer a survey

    By ana, November 8, 2019
    • 0 replies
    • 40 views
    • 
    • ana
    • November 8, 2019

21. Service Point

    By VladimirM, November 7, 2019
    • 0 replies
    • 46 views
    • 
    • VladimirM
    • November 7, 2019

22. Colour coding based on Priority

    By KPRJD, October 9, 2019
    • 5 replies
    • 210 views
    • 
    • KPRJD
    • November 6, 2019

23. Properties

    By VladimirM, November 5, 2019
    • 0 replies
    • 56 views
    • 
    • VladimirM
    • November 5, 2019

24. Cancelled Events

    By sharabi, December 26, 2011
    • 7 replies
    • 846 views
    • 
    • dapakiguy
    • October 30, 2019

25. Consultancy on Customizations (SPEL code)

    By Bird, October 24, 2019
    • 1 reply
    • 96 views
    • 
    • cdtj
    • October 24, 2019