Customizations / Modifications

4,856 topics in this forum

1. How to make a field as required for a task in a specific category

   By Linkurt, Wednesday at 09:00 PM   

   • fieldasrequired
   • caservicedesk
   • (and 1 more)

     Tagged with:

     • fieldasrequired
     • caservicedesk
     • category
   • 0 replies
   • 18 views
   • 
   • Linkurt
   • Wednesday at 09:00 PM

2. Parent Organization used for Data Partition

   By PMXSD, January 16   

   • organization
   • parent organization
   • (and 1 more)

     Tagged with:

     • organization
     • parent organization
     • data partition
   • 0 replies
   • 28 views
   • 
   • PMXSD
   • January 16

3. Problem with webservice authentication.

   By brunoferreira, January 9
   • 0 replies
   • 9 views
   • 
   • brunoferreira
   • January 9

4. . How to get the customer "contact_uuid" from detail_cr.hmtpl - Creating a new request

   By ana, December 17, 2019
   • 4 replies
   • 12 views
   • 
   • ana
   • December 19, 2019

5. SPELL CODE pass array to other function

   By VladimirM, December 19, 2019
   • 1 reply
   • 10 views
   • 
   • cdtj
   • December 19, 2019

6. crete CI - detail_asset.htmpl

   By utkua, July 1, 2014
   • 2 replies
   • 329 views
   • 
   • utkua
   • December 17, 2019

7. Scoreboard based on contact last login time?

   By Dmoge, December 11, 2019
   • 0 replies
   • 5 views
   • 
   • Dmoge
   • December 11, 2019

8. SLA configuration based on business days instead of time

   By Balasubramanin, December 10, 2019   

   • ca service desk
   • ca service management
   • (and 2 more)

     Tagged with:

     • ca service desk
     • ca service management
     • sla
     • servicedesk
   • 1 reply
   • 10 views
   • 
   • utkua
   • December 10, 2019

9. Attachment for custom object

   By utkua, December 4, 2019
   • 1 reply
   • 22 views
   • 
   • utkua
   • December 9, 2019

10. CI Status Transition

    By thiago23oliveira, December 6, 2019   

    • ca service desk management 14.1
    • 0 replies
    • 42 views
    • 
    • thiago23oliveira
    • December 6, 2019

11. Refresh problem after creating ticket.

    By utkua, December 3, 2019
    • 2 replies
    • 21 views
    • 
    • utkua
    • December 4, 2019

12. How to write "Connected user" in spell function

    By ana, November 12, 2019   

    • spell
    • 2 replies
    • 45 views
    • 
    • ana
    • November 13, 2019

13. SPEL - Get the latest approved wf task

    By Karen Silveira, November 11, 2019
    • 1 reply
    • 35 views
    • 
    • cdtj
    • November 12, 2019

14. Expiration date to answer a survey

    By ana, November 8, 2019
    • 0 replies
    • 27 views
    • 
    • ana
    • November 8, 2019

15. Service Point

    By VladimirM, November 7, 2019
    • 0 replies
    • 35 views
    • 
    • VladimirM
    • November 7, 2019

16. Colour coding based on Priority

    By KPRJD, October 9, 2019
    • 5 replies
    • 162 views
    • 
    • KPRJD
    • November 6, 2019

17. Properties

    By VladimirM, November 5, 2019
    • 0 replies
    • 46 views
    • 
    • VladimirM
    • November 5, 2019

18. Cancelled Events

    By sharabi, December 26, 2011
    • 7 replies
    • 832 views
    • 
    • dapakiguy
    • October 30, 2019

19. Consultancy on Customizations (SPEL code)

    By Bird, October 24, 2019
    • 1 reply
    • 63 views
    • 
    • cdtj
    • October 24, 2019

20. SPL Code MISC function

    By VladimirM, October 15, 2019
    • 3 replies
    • 107 views
    • 
    • VladimirM
    • October 15, 2019

21. options to trigger a spl

    By Trinity, October 3, 2019
    • 1 reply
    • 60 views
    • 
    • utkua
    • October 3, 2019

22. End User Ticket List

    By sdemirayak, September 27, 2019
    • 3 replies
    • 79 views
    • 
    • sdemirayak
    • October 3, 2019

23. pcat Category Tree with custom attribute

    By utkua, October 2, 2019
    • 1 reply
    • 56 views
    • 
    • utkua
    • October 2, 2019

24. zspel

    By cdtj, September 27, 2019
    • 0 replies
    • 61 views
    • 
    • cdtj
    • September 27, 2019

25. How can i block the field Additional Search Arguments in the list_nr.html

    By Linkurt, September 11, 2019   

    • servicedesk
    • 0 replies
    • 88 views
    • 
    • Linkurt
    • September 11, 2019