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Customizations / Modifications

Use this forum to discuss customizations and procedures from the Modification Guide of Service Desk.

4,817 topics in this forum

  1. Conditional display of change categories by change type

    By vish,
    • 1 reply
    • 140 views

  2. filtering date on CABI dashboards

    By Alvaro,
    • 0 replies
    • 45 views

  3. KT Log Solution activity

    By sdemirayak,
    • 0 replies
    • 21 views

  4. Open/save rootcause form in reading-mode?

    By henning1518,
    • 2 replies
    • 38 views

  5. Add sample text to ticket field.

    By javi2oo1,
    • 3 replies
    • 130 views

  6. Knowledge Base combo

    By sdemirayak,
    • 1 reply
    • 40 views

  7. Customize KD captions ?

    By henning1518,
    • 1 reply
    • 51 views

  8. Assoc fields in notification

    By honzad,   
    • 2 replies
    • 99 views

  9. Automatically fill a field on detail_cr

    By cgermanopereira,
    • 3 replies
    • 103 views

  10. Spel Code placement in majic folder

    By Aamir,
    • 0 replies
    • 113 views

  11. Default value for group field with condition

    By henning1518,
    • 1 reply
    • 166 views

  12. Configuration Item required on Closure of incident

    By Rajesh.SS,
    • 1 reply
    • 110 views

  13. is it possible not-removing the ENTER character from summary

    By sdemirayak,
    • 4 replies
    • 107 views

  14. Resolved:Clear New Assignee and Group fields on launching Transfer Page in Requests

    By vgen,
    • 10 replies
    • 418 views

  15. "copy" button for request

    By Alvaro,
    • 2 replies
    • 254 views

  16. Child ticket auto tranfer

    By Sergio Calvo,
    • 0 replies
    • 109 views

  17. Change Calendar to list CRN scheduled today

    By Rajesh.SS,
    • 0 replies
    • 84 views

  18. sync_fetch on bmhier fails when querying parent.family and child

    By kevin,
    • 2 replies
    • 145 views

  19. Approve & Reject Button in detail_cr.htmpl (Analyst)

    By Rajesh.SS,
    • 0 replies
    • 106 views

  20. conditional checkbox

    By vgen,
    • 2 replies
    • 150 views

  21. Parent ticket activity log needs to be auto cascade in the related child ticket

    By manish2feb,
    • 2 replies
    • 588 views

  22. pdm_text_cmd Question/Problem...

    By LuisDiazSD,   
    • 2 replies
    • 441 views

  23. Make Impact & Urgency Read Only in detail_in.htmpl

    By Rajesh.SS,
    • 1 reply
    • 112 views

  24. Securing Internet anonymous access

    By javi2oo1,
    • 3 replies
    • 115 views

  25. REST service URL not opening

    By Rajesh.SS,
    • 2 replies
    • 149 views
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