Customizations / Modifications

4,867 topics in this forum

1. AHD04763:Required file wsp.altertbl is not in E:\PROGRA~1\CA\SERVIC~1/site/mods

   By Trevor, May 4, 2017   

   • web screen painter error
   • 1 reply
   • 336 views
   • 
   • Sandip
   • Yesterday at 06:00 AM

2. INVALID : AHD05815:Unable to update a workflow task in 'X' state

   By isaque.almeida, June 15
   • 2 replies
   • 99 views
   • 
   • isaque.almeida
   • June 16

3. Creating a Remote Reference

   By Graham, June 8
   • 2 replies
   • 61 views
   • 
   • cdtj
   • June 9

4. Set value based on another - CA SDM

   By thiago23oliveira, July 9, 2019   

   • ca service desk management 14.1
   • 8 replies
   • 559 views
   • 
   • Naveed Akhter
   • May 31

5. spel code SPEL: Parent -> Child - Outage update

   By iljas, May 20
   • 3 replies
   • 95 views
   • 
   • cdtj
   • May 29

6. Alter date field to null/emply with spel

   By ferrarini, May 12
   • 1 reply
   • 46 views
   • 
   • cdtj
   • May 12

7. update multipe wf status

   By alfred_873, April 26   

   • ca service desk management 17
   • 0 replies
   • 64 views
   • 
   • alfred_873
   • April 26

8. Chance cr ticket status from a custom form

   By mrjoaoulisses, April 22
   • 3 replies
   • 114 views
   • 
   • mrjoaoulisses
   • April 23

9. Show Child Incidents in Related Incidents list on problem

   By isaque.almeida, April 4
   • 1 reply
   • 95 views
   • 
   • isaque.almeida
   • April 9

10. Attachment for custom object

    By utkua, December 4, 2019
    • 3 replies
    • 142 views
    • 
    • cdtj
    • April 7

11. Bulk delete of records

    By Yogesh.Rajguru24, March 1, 2019
    • 2 replies
    • 199 views
    • 
    • alfred_873
    • April 5

12. Attachment for custom object

    By VladimirM, March 17
    • 0 replies
    • 52 views
    • 
    • VladimirM
    • March 17

13. Problem with webservice authentication.

    By brunoferreira, January 9
    • 1 reply
    • 84 views
    • 
    • henning1518
    • March 2

14. Update customer phone number from detail_cr employee form

    By diegolimahif, February 27   

    • ca service desk
    • spel
    • 0 replies
    • 84 views
    • 
    • diegolimahif
    • February 27

15. place the value of a z capo to the goup_id field

    By Anabel, February 12   

    • servicedesk
    • spel
    • 1 reply
    • 106 views
    • 
    • cdtj
    • February 14

16. change "Read Only" field with Spell Code

    By VladimirM, February 9
    • 1 reply
    • 93 views
    • 
    • Anabel
    • February 13

17. SPELL CODE pass array to other function

    By VladimirM, December 19, 2019
    • 2 replies
    • 103 views
    • 
    • VladimirM
    • February 13

18. How to make a field as required for a task in a specific category

    By Linkurt, January 22   

    • fieldasrequired
    • caservicedesk
    • (and 1 more)

      Tagged with:

      • fieldasrequired
      • caservicedesk
      • category
    • 0 replies
    • 98 views
    • 
    • Linkurt
    • January 22

19. Parent Organization used for Data Partition

    By PMXSD, January 16   

    • organization
    • parent organization
    • (and 1 more)

      Tagged with:

      • organization
      • parent organization
      • data partition
    • 0 replies
    • 67 views
    • 
    • PMXSD
    • January 16

20. . How to get the customer "contact_uuid" from detail_cr.hmtpl - Creating a new request

    By ana, December 17, 2019
    • 4 replies
    • 82 views
    • 
    • ana
    • December 19, 2019

21. crete CI - detail_asset.htmpl

    By utkua, July 1, 2014
    • 2 replies
    • 374 views
    • 
    • utkua
    • December 17, 2019

22. Scoreboard based on contact last login time?

    By Dmoge, December 11, 2019
    • 0 replies
    • 47 views
    • 
    • Dmoge
    • December 11, 2019

23. SLA configuration based on business days instead of time

    By Balasubramanin, December 10, 2019   

    • ca service desk
    • ca service management
    • (and 2 more)

      Tagged with:

      • ca service desk
      • ca service management
      • sla
      • servicedesk
    • 1 reply
    • 47 views
    • 
    • utkua
    • December 10, 2019

24. CI Status Transition

    By thiago23oliveira, December 6, 2019   

    • ca service desk management 14.1
    • 0 replies
    • 75 views
    • 
    • thiago23oliveira
    • December 6, 2019

25. Refresh problem after creating ticket.

    By utkua, December 3, 2019
    • 2 replies
    • 46 views
    • 
    • utkua
    • December 4, 2019