Customizations / Modifications

4,824 topics in this forum

1. incident/request cannot close without closing associate change order

   By Bipu, Monday at 06:35 AM   

   • change orded
   • 0 replies
   • 37 views
   • 
   • Bipu
   • Monday at 06:35 AM

2. Enhance Change Workflow HTMPL

   By Alias, June 5   

   • service desk
   • change order
   • (and 1 more)

     Tagged with:

     • service desk
     • change order
     • workflow task
   • 0 replies
   • 49 views
   • 
   • Alias
   • June 5

3. Need to create condition macro to check act log description

   By hcl, May 28
   • 2 replies
   • 78 views
   • 
   • estli01
   • June 4

4. Resovled: Reset password with checking old password

   By hcl, February 27, 2010
   • 3 replies
   • 1,448 views
   • 
   • Naveed Akhter
   • April 16

5. Create incident button on Request form

   By thiago23oliveira, March 27
   • 1 reply
   • 152 views
   • 
   • gtkmt
   • April 10

6. How to increase the lrel - list (12.5)

   By JalmariO, January 31, 2012
   • 11 replies
   • 1,140 views
   • 
   • henning1518
   • April 9

7. customizations Set Priority based on Need By Date on Change Orders

   By macdevil, March 27   

   • need_by
   • need by date
   • 0 replies
   • 88 views
   • 
   • macdevil
   • March 27

8. Make Assignee read-only, once a specific group is selected

   By hcl, March 22
   • 0 replies
   • 73 views
   • 
   • hcl
   • March 22

9. Data partition - Restric creation only Incidents for a specific group

   By isaque.almeida, March 1
   • 4 replies
   • 188 views
   • 
   • isaque.almeida
   • March 15

10. Bulk delete of records

    By Yogesh.Rajguru24, March 1
    • 1 reply
    • 102 views
    • 
    • Yogesh.Rajguru24
    • March 6

11. KT Log Solution activity

    By sdemirayak, February 7
    • 4 replies
    • 145 views
    • 
    • sdemirayak
    • February 25

12. Conditional display of change categories by change type

    By vish, June 26, 2018
    • 1 reply
    • 243 views
    • 
    • Vis
    • February 12

13. filtering date on CABI dashboards

    By Alvaro, February 7
    • 0 replies
    • 123 views
    • 
    • Alvaro
    • February 7

14. Open/save rootcause form in reading-mode?

    By henning1518, February 4
    • 2 replies
    • 132 views
    • 
    • cdtj
    • February 7

15. Add sample text to ticket field.

    By javi2oo1, August 22, 2018
    • 3 replies
    • 234 views
    • 
    • cdtj
    • February 4

16. Knowledge Base combo

    By sdemirayak, January 30
    • 1 reply
    • 120 views
    • 
    • cdtj
    • January 30

17. Customize KD captions ?

    By henning1518, January 22
    • 1 reply
    • 132 views
    • 
    • henning1518
    • January 22

18. Assoc fields in notification

    By honzad, January 7   

    • notification
    • template
    • (and 1 more)

      Tagged with:

      • notification
      • template
      • ci
    • 2 replies
    • 183 views
    • 
    • honzad
    • January 8

19. Automatically fill a field on detail_cr

    By cgermanopereira, January 4
    • 3 replies
    • 224 views
    • 
    • cdtj
    • January 7

20. Spel Code placement in majic folder

    By Aamir, December 12, 2018
    • 0 replies
    • 213 views
    • 
    • Aamir
    • December 12, 2018

21. Default value for group field with condition

    By henning1518, November 20, 2018
    • 1 reply
    • 264 views
    • 
    • henning1518
    • November 20, 2018

22. Configuration Item required on Closure of incident

    By Rajesh.SS, November 19, 2018
    • 1 reply
    • 196 views
    • 
    • Rajesh.SS
    • November 20, 2018

23. is it possible not-removing the ENTER character from summary

    By sdemirayak, November 8, 2018
    • 4 replies
    • 181 views
    • 
    • cdtj
    • November 14, 2018

24. Resolved:Clear New Assignee and Group fields on launching Transfer Page in Requests

    By vgen, June 15, 2017
    • 10 replies
    • 521 views
    • 
    • sdemirayak
    • September 27, 2018

25. "copy" button for request

    By Alvaro, September 20, 2018
    • 2 replies
    • 332 views
    • 
    • Alvaro
    • September 25, 2018