Customizations / Modifications

4,840 topics in this forum

1. SPL Code MISC function

   By VladimirM, Tuesday at 08:01 AM
   • 3 replies
   • 35 views
   • 
   • VladimirM
   • Tuesday at 09:00 AM

2. Colour coding based on Priority

   By KPRJD, October 9
   • 2 replies
   • 78 views
   • 
   • KPRJD
   • October 9

3. options to trigger a spl

   By Trinity, October 3
   • 1 reply
   • 32 views
   • 
   • utkua
   • October 3

4. End User Ticket List

   By sdemirayak, September 27
   • 3 replies
   • 38 views
   • 
   • sdemirayak
   • October 3

5. pcat Category Tree with custom attribute

   By utkua, October 2
   • 1 reply
   • 27 views
   • 
   • utkua
   • October 2

6. zspel

   By cdtj, September 27
   • 0 replies
   • 35 views
   • 
   • cdtj
   • September 27

7. How can i block the field Additional Search Arguments in the list_nr.html

   By Linkurt, September 11   

   • servicedesk
   • 0 replies
   • 58 views
   • 
   • Linkurt
   • September 11

8. Prevent set status Resolved if task is Pending

   By isaque.almeida, September 10
   • 0 replies
   • 44 views
   • 
   • isaque.almeida
   • September 10

9. Resolved:ldap agent is not enable

   By vikey.sonar, August 6, 2012
   • 5 replies
   • 1,763 views
   • 
   • Theo
   • September 10

10. Live Assistance for ANALYST

    By dapakiguy, September 5
    • 0 replies
    • 76 views
    • 
    • dapakiguy
    • September 5

11. Help with validation Dates using JavaScript

    By isaque.almeida, August 27
    • 1 reply
    • 69 views
    • 
    • isaque.almeida
    • August 28

12. ca service desk management 14.1 How to force the analyst to register a solution on the tickets

    By thiago23oliveira, June 26   

    • customizations
    • customization
    • 1 reply
    • 218 views
    • 
    • Rholf
    • July 23

13. Calling a web service when workflow task starts

    By Cybero, July 20
    • 4 replies
    • 137 views
    • 
    • Cybero
    • July 23

14. Set value based on another - CA SDM

    By thiago23oliveira, July 9   

    • ca service desk management 14.1
    • 7 replies
    • 164 views
    • 
    • cdtj
    • July 10

15. Upload attachment before approve workflow task.

    By Aamir, June 30   

    • servicedesk
    • workflow tasks
    • (and 2 more)

      Tagged with:

      • servicedesk
      • workflow tasks
      • classic workflow
      • attachment required
    • 0 replies
    • 64 views
    • 
    • Aamir
    • June 30

16. ca service desk management 14.1 Custom hiersel & hierload & factory to rootcause (RC)

    By thiago23oliveira, June 27   

    • customizations
    • rootcause
    • 0 replies
    • 85 views
    • 
    • thiago23oliveira
    • June 27

17. On list_wf.htmpl Modify Go Button To Default To 'Change Order' Drop Down - SDM 12.9

    By stuartfromnz, June 23
    • 0 replies
    • 50 views
    • 
    • stuartfromnz
    • June 23

18. incident/request cannot close without closing associate change order

    By Bipu, June 10   

    • change orded
    • 0 replies
    • 99 views
    • 
    • Bipu
    • June 10

19. Enhance Change Workflow HTMPL

    By Alias, June 5   

    • service desk
    • change order
    • (and 1 more)

      Tagged with:

      • service desk
      • change order
      • workflow task
    • 0 replies
    • 94 views
    • 
    • Alias
    • June 5

20. Need to create condition macro to check act log description

    By hcl, May 28
    • 2 replies
    • 176 views
    • 
    • estli01
    • June 4

21. Resovled: Reset password with checking old password

    By hcl, February 27, 2010
    • 3 replies
    • 1,481 views
    • 
    • Naveed Akhter
    • April 16

22. Create incident button on Request form

    By thiago23oliveira, March 27
    • 1 reply
    • 194 views
    • 
    • gtkmt
    • April 10

23. How to increase the lrel - list (12.5)

    By JalmariO, January 31, 2012
    • 11 replies
    • 1,251 views
    • 
    • henning1518
    • April 9

24. customizations Set Priority based on Need By Date on Change Orders

    By macdevil, March 27   

    • need_by
    • need by date
    • 0 replies
    • 171 views
    • 
    • macdevil
    • March 27

25. Make Assignee read-only, once a specific group is selected

    By hcl, March 22
    • 0 replies
    • 98 views
    • 
    • hcl
    • March 22