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    • Gregg

      Looking for the wiki content?   12/20/2015

      Until I can transfer the wiki content over to the new Articles, you can find the old content here: http://www.greggsmith.net/wiki.
    • Gregg

      New site logo   01/06/2016

      A special thanks to brianshs for creating a new site logo!
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    • Incidents attached to the problem
      Hi Team, Please let me know the column name in infoview which defines the count of incidents attached to a problem?
    • CreateAttachment via WebService Error: AHD03320
      Hi all,  i try to create attachments via webservice, but always get this error back:  "AHD03320:Bad parameter. Parameter is invalid:persistent_id". All other methods from webservice running fine! No problems if i generate new tickets, create new logs or notifications. Only the createAttachments() and createAttmnt() methods make problems. Here my code wrote in C#:

        public partial class Form1 : Form { public Form1() { InitializeComponent(); } private void button1_Click(object sender, EventArgs e) { //reference to webservice caTest.caService.USD_WebServiceSoapClient soap = new caService.USD_WebServiceSoapClient(); //login and get session id back int sid = soap.login("service", "test"); try { //create a new attachment to an existed change in the doc repository //HERE I GET THE AHD03320 EXCEPTION string strResponse = soap.createAttachment(sid, "doc_rep:1002", "chg:424190", "testing", @"C:\Temp\TestFile1.txt"); } catch (Exception ex) { System.Diagnostics.Debug.WriteLine(ex.Message); } soap.logout(sid); } }   The error message says something about a bad persitent_id, but i don't now for what kind of objecttype! The doc_repository is right and the change handle also. Maybe someone here in the forum have an idea and give me a hint?    greetings, joey        
    • Notification CI cable
      It's a relation. It's a parent to the computer in the attribute affected_resource.
    • Notification CI cable
      How is the 'cable' associated with the CI ? Is it an attribute or a relation ?
    • how to remove Urgency on detail_cr.htmpl
      I didn't see that little nugget of code.  I do now, and it works.  I also found a KB     http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec602400.aspx       thanks for the help Utkua!