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    • Hi Everyone, I need to add child incident list that are here on incident: IncFilhos.jpg (Attached) add to related incidents list on the tab 'Parent/Child Relationship', subtab 'related incidents list' on related problem, if possible also child of child. ProbVinculados.jpg (Attached) According to my seaches I need to configure detail_pr.htmpl in the line bellow, but I dont know how to do it to add child list and probably a dataset to add child of child. <PDM_MACRO name=tab title="Incidentes Vinculados" height=300 id=att_inc src="OP=SEARCH+FACTORY=in+QBE.EQ.problem.id=$dob.id+KEEP.forPRtoIN=1+KEEP.PR_PERSID=$args.persistent_id+KEEP.PR_ID=$args.id+KEEP.PR_REFNUM=$args.ref_num"> I appreciate any help. Thanks in advance.    
    • Hi my friends, I'm trying to update the model information of my CI's using the ID lookup option on the GRLOADER, but I'm receiving an error mensage as bellow. Did you guys ever see the kind of error before? Of course, the model ID is correct on MDB.       Error Mensage: <!--WARNING: Ignoring model(9936A046EFCF0445A3394F5EA75E3E83). Its definition may not exists (or) manufacturer associated with it is different in mdb.Unable to find unique Model for mfrmod.sym=(9936A046EFCF0445A3394F5EA75E3E83). Unable to find unique Manufacturer for ca_cmpny.sym=(PHILIPS). --> <id>081F23B26BB75843BAD29386918C7EFA</id> <name>TESTE_10</name> <serial_number>7OIDFA9837498340</serial_number> <tenant>MEU TENANT</tenant> <class>PC Laptop</class> <family>Hardware.Workstation</family> <!--WARNING: Unable to find unique Model for mfrmod.sym=(9936A046EFCF0445A3394F5EA75E3E83). --> <model lookup="id">9936A046EFCF0445A3394F5EA75E3E83</model> <!--WARNING: Unable to find unique Manufacturer for ca_cmpny.sym=(PHILIPS). --> <manufacturer>PHILIPS</manufacturer> <status>Spare</status> <service_org lookup="id">B682CD1F31C88141B67417E8D694A689</service_org> <repair_org lookup="id">B682CD1F31C88141B67417E8D694A689</repair_org> </ci> -<ci>  
    • Hi Bartosz, how are you? Did you ever try to update the model using the ID lookup?  I'm trying to update my CI's using the ID of the model but I'm receiving an error mensage as same as you received earlier.
    • Hi I want to attach file to custom object what is the steps that I have to do? I kno that I need create new maj file and table but in need more details and some code for example
    • Did you find the solution?
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